“It’s hard to put into words the scope of what was provided to me and my family during one of the most difficult times in our lives. Without the guidance of Roberta I would have been lost. Faced with a complicated emergency surgery for my mother and the associated rehab following, we had a mountain in front of us. From room changes to chart tracking, the info provided to us was vital for ensuring her visit went smoothly and her best outcome achieved. It is not an easy feat to manage this alone and with Roberta we were a team. The piece of mind to have an answer behind every call or text was invaluable to my mom’s safety and our overall ability to make it through this scary event. The decision to add a patient advocate to your team in the post-covid era of staffing and supply shortages is indispensable. You can rest easy knowing the determination and willingness to help will be unmatched. I cannot thank you enough for helping me get my mom home. Thank you, truly.”


Matt Waris